Operations

All API operations are implemented by methods in /AWS1/IF_CNT

Operation Method
ActivateEvaluationForm ACTIVATEEVALUATIONFORM()
AssociateAnalyticsDataSet ASSOCIATEANALYTICSDATASET()
AssociateApprovedOrigin ASSOCIATEAPPROVEDORIGIN()
AssociateBot ASSOCIATEBOT()
AssociateDefaultVocabulary ASSOCIATEDEFAULTVOCABULARY()
AssociateFlow ASSOCIATEFLOW()
AssociateLambdaFunction ASSOCIATELAMBDAFUNCTION()
AssociateLexBot ASSOCIATELEXBOT()
AssociateQueueQuickConnects ASSOCIATEQUEUEQUICKCONNECTS()
AssociateSecurityKey ASSOCIATESECURITYKEY()
AssociateUserProficiencies ASSOCIATEUSERPROFICIENCIES()
AssociateInstanceStorageConfig ASSOCINSTANCESTORAGECONFIG()
AssociatePhoneNumberContactFlow ASSOCPHONENUMBERCONTACTFLOW()
AssociateRoutingProfileQueues ASSOCROUTINGPROFILEQUEUES()
AssociateTrafficDistributionGroupUser ASSOCTRAFDISTRIBUTIONGRPUSER()
BatchAssociateAnalyticsDataSet BATCHASSOCIATEALYSDATASET()
BatchDisassociateAnalyticsDataSet BATCHDISASSOCIATEALYSDATASET()
BatchGetAttachedFileMetadata BATCHGETATTACHEDFILEMETADATA()
BatchGetFlowAssociation BATCHGETFLOWASSOCIATION()
BatchPutContact BATCHPUTCONTACT()
ClaimPhoneNumber CLAIMPHONENUMBER()
CompleteAttachedFileUpload COMPLETEATTACHEDFILEUPLOAD()
CreateAgentStatus CREATEAGENTSTATUS()
CreateContact CREATECONTACT()
CreateContactFlow CREATECONTACTFLOW()
CreateContactFlowModule CREATECONTACTFLOWMODULE()
CreateContactFlowVersion CREATECONTACTFLOWVERSION()
CreateEmailAddress CREATEEMAILADDRESS()
CreateEvaluationForm CREATEEVALUATIONFORM()
CreateHoursOfOperation CREATEHOURSOFOPERATION()
CreateHoursOfOperationOverride CREATEHOURSOFOPOVERRIDE()
CreateInstance CREATEINSTANCE()
CreateIntegrationAssociation CREATEINTEGRATIONASSOCIATION()
CreateParticipant CREATEPARTICIPANT()
CreatePredefinedAttribute CREATEPREDEFINEDATTRIBUTE()
CreatePrompt CREATEPROMPT()
CreatePushNotificationRegistration CREATEPUSHNOTIFICATIONREG()
CreateQueue CREATEQUEUE()
CreateQuickConnect CREATEQUICKCONNECT()
CreateRoutingProfile CREATEROUTINGPROFILE()
CreateRule CREATERULE()
CreateSecurityProfile CREATESECURITYPROFILE()
CreateTaskTemplate CREATETASKTEMPLATE()
CreateTrafficDistributionGroup CREATETRAFDISTRIBUTIONGROUP()
CreateUseCase CREATEUSECASE()
CreateUser CREATEUSER()
CreateUserHierarchyGroup CREATEUSERHIERARCHYGROUP()
CreateView CREATEVIEW()
CreateViewVersion CREATEVIEWVERSION()
CreateVocabulary CREATEVOCABULARY()
CreatePersistentContactAssociation CREPERSISTENTCONTACTASSOCI00()
DeactivateEvaluationForm DEACTIVATEEVALUATIONFORM()
DeleteAttachedFile DELETEATTACHEDFILE()
DeleteContactEvaluation DELETECONTACTEVALUATION()
DeleteContactFlow DELETECONTACTFLOW()
DeleteContactFlowModule DELETECONTACTFLOWMODULE()
DeleteContactFlowVersion DELETECONTACTFLOWVERSION()
DeleteEmailAddress DELETEEMAILADDRESS()
DeleteEvaluationForm DELETEEVALUATIONFORM()
DeleteHoursOfOperation DELETEHOURSOFOPERATION()
DeleteHoursOfOperationOverride DELETEHOURSOFOPOVERRIDE()
DeleteInstance DELETEINSTANCE()
DeleteIntegrationAssociation DELETEINTEGRATIONASSOCIATION()
DeletePredefinedAttribute DELETEPREDEFINEDATTRIBUTE()
DeletePrompt DELETEPROMPT()
DeletePushNotificationRegistration DELETEPUSHNOTIFICATIONREG()
DeleteQueue DELETEQUEUE()
DeleteQuickConnect DELETEQUICKCONNECT()
DeleteRoutingProfile DELETEROUTINGPROFILE()
DeleteRule DELETERULE()
DeleteSecurityProfile DELETESECURITYPROFILE()
DeleteTaskTemplate DELETETASKTEMPLATE()
DeleteTrafficDistributionGroup DELETETRAFDISTRIBUTIONGROUP()
DeleteUseCase DELETEUSECASE()
DeleteUser DELETEUSER()
DeleteUserHierarchyGroup DELETEUSERHIERARCHYGROUP()
DeleteView DELETEVIEW()
DeleteViewVersion DELETEVIEWVERSION()
DeleteVocabulary DELETEVOCABULARY()
DescribeAgentStatus DESCRIBEAGENTSTATUS()
DescribeAuthenticationProfile DESCRIBEAUTHNTCTNPROFILE()
DescribeContact DESCRIBECONTACT()
DescribeContactEvaluation DESCRIBECONTACTEVALUATION()
DescribeContactFlow DESCRIBECONTACTFLOW()
DescribeContactFlowModule DESCRIBECONTACTFLOWMODULE()
DescribeEmailAddress DESCRIBEEMAILADDRESS()
DescribeEvaluationForm DESCRIBEEVALUATIONFORM()
DescribeHoursOfOperation DESCRIBEHOURSOFOPERATION()
DescribeHoursOfOperationOverride DESCRIBEHOURSOFOPOVERRIDE()
DescribeInstance DESCRIBEINSTANCE()
DescribeInstanceAttribute DESCRIBEINSTANCEATTRIBUTE()
DescribePhoneNumber DESCRIBEPHONENUMBER()
DescribePredefinedAttribute DESCRIBEPREDEFINEDATTRIBUTE()
DescribePrompt DESCRIBEPROMPT()
DescribeQueue DESCRIBEQUEUE()
DescribeQuickConnect DESCRIBEQUICKCONNECT()
DescribeRoutingProfile DESCRIBEROUTINGPROFILE()
DescribeRule DESCRIBERULE()
DescribeSecurityProfile DESCRIBESECURITYPROFILE()
DescribeUser DESCRIBEUSER()
DescribeUserHierarchyGroup DESCRIBEUSERHIERARCHYGROUP()
DescribeView DESCRIBEVIEW()
DescribeVocabulary DESCRIBEVOCABULARY()
DescribeInstanceStorageConfig DESCRINSTANCESTORAGECONFIG()
DescribeTrafficDistributionGroup DESCRTRAFDISTRIBUTIONGROUP()
DescribeUserHierarchyStructure DESCRUSERHIERARCHYSTRUCTURE()
DisassociateTrafficDistributionGroupUser DISASSCTRFDISTRIBUTIONGRUSER()
DisassociateAnalyticsDataSet DISASSOCIATEANALYTICSDATASET()
DisassociateApprovedOrigin DISASSOCIATEAPPROVEDORIGIN()
DisassociateBot DISASSOCIATEBOT()
DisassociateFlow DISASSOCIATEFLOW()
DisassociateLambdaFunction DISASSOCIATELAMBDAFUNCTION()
DisassociateLexBot DISASSOCIATELEXBOT()
DisassociateSecurityKey DISASSOCIATESECURITYKEY()
DisassociateInstanceStorageConfig DISASSOCINSTSTORAGECONFIG()
DisassociatePhoneNumberContactFlow DISASSOCPHONENUMCONTACTFLOW()
DisassociateQueueQuickConnects DISASSOCQUEUEQUICKCONNECTS()
DisassociateRoutingProfileQueues DISASSOCROUTINGPROFILEQUEUES()
DisassociateUserProficiencies DISASSOCUSERPROFICIENCIES()
DismissUserContact DISMISSUSERCONTACT()
GetAttachedFile GETATTACHEDFILE()
GetContactAttributes GETCONTACTATTRIBUTES()
GetCurrentMetricData GETCURRENTMETRICDATA()
GetCurrentUserData GETCURRENTUSERDATA()
GetEffectiveHoursOfOperations GETEFFECTIVEHOURSOFOPS()
GetFederationToken GETFEDERATIONTOKEN()
GetFlowAssociation GETFLOWASSOCIATION()
GetMetricData GETMETRICDATA()
GetMetricDataV2 GETMETRICDATAV2()
GetPromptFile GETPROMPTFILE()
GetTaskTemplate GETTASKTEMPLATE()
GetTrafficDistribution GETTRAFFICDISTRIBUTION()
ImportPhoneNumber IMPORTPHONENUMBER()
ListAgentStatuses LISTAGENTSTATUSES()
ListAnalyticsDataAssociations LISTALYSDATAASSOCIATIONS()
ListApprovedOrigins LISTAPPROVEDORIGINS()
ListAssociatedContacts LISTASSOCIATEDCONTACTS()
ListAuthenticationProfiles LISTAUTHENTICATIONPROFILES()
ListBots LISTBOTS()
ListContactEvaluations LISTCONTACTEVALUATIONS()
ListContactFlowModules LISTCONTACTFLOWMODULES()
ListContactFlows LISTCONTACTFLOWS()
ListContactFlowVersions LISTCONTACTFLOWVERSIONS()
ListContactReferences LISTCONTACTREFERENCES()
ListDefaultVocabularies LISTDEFAULTVOCABULARIES()
ListEvaluationForms LISTEVALUATIONFORMS()
ListEvaluationFormVersions LISTEVALUATIONFORMVERSIONS()
ListFlowAssociations LISTFLOWASSOCIATIONS()
ListHoursOfOperations LISTHOURSOFOPERATIONS()
ListHoursOfOperationOverrides LISTHOURSOFOPOVERRIDES()
ListInstanceAttributes LISTINSTANCEATTRIBUTES()
ListInstances LISTINSTANCES()
ListInstanceStorageConfigs LISTINSTANCESTORAGECONFIGS()
ListIntegrationAssociations LISTINTEGRATIONASSOCIATIONS()
ListLambdaFunctions LISTLAMBDAFUNCTIONS()
ListLexBots LISTLEXBOTS()
ListPhoneNumbers LISTPHONENUMBERS()
ListPhoneNumbersV2 LISTPHONENUMBERSV2()
ListPredefinedAttributes LISTPREDEFINEDATTRIBUTES()
ListPrompts LISTPROMPTS()
ListQueueQuickConnects LISTQUEUEQUICKCONNECTS()
ListQueues LISTQUEUES()
ListQuickConnects LISTQUICKCONNECTS()
ListRoutingProfileQueues LISTROUTINGPROFILEQUEUES()
ListRoutingProfiles LISTROUTINGPROFILES()
ListRules LISTRULES()
ListSecurityProfileApplications LISTSECPROFILEAPPLICATIONS()
ListSecurityKeys LISTSECURITYKEYS()
ListSecurityProfilePermissions LISTSECURITYPROFILEPERMS()
ListSecurityProfiles LISTSECURITYPROFILES()
ListTagsForResource LISTTAGSFORRESOURCE()
ListTaskTemplates LISTTASKTEMPLATES()
ListTrafficDistributionGroups LISTTRAFDISTRIBUTIONGROUPS()
ListTrafficDistributionGroupUsers LISTTRAFDISTRIBUTIONGRPUSERS()
ListUseCases LISTUSECASES()
ListUserHierarchyGroups LISTUSERHIERARCHYGROUPS()
ListUserProficiencies LISTUSERPROFICIENCIES()
ListUsers LISTUSERS()
ListViews LISTVIEWS()
ListViewVersions LISTVIEWVERSIONS()
ListRealtimeContactAnalysisSegmentsV2 LSTREALTIMECONTACTALYSEGME00()
MonitorContact MONITORCONTACT()
PauseContact PAUSECONTACT()
PutUserStatus PUTUSERSTATUS()
ReleasePhoneNumber RELEASEPHONENUMBER()
ReplicateInstance REPLICATEINSTANCE()
ResumeContact RESUMECONTACT()
ResumeContactRecording RESUMECONTACTRECORDING()
SearchAgentStatuses SEARCHAGENTSTATUSES()
SearchAvailablePhoneNumbers SEARCHAVAILABLEPHONENUMBERS()
SearchContactFlowModules SEARCHCONTACTFLOWMODULES()
SearchContactFlows SEARCHCONTACTFLOWS()
SearchContacts SEARCHCONTACTS()
SearchEmailAddresses SEARCHEMAILADDRESSES()
SearchHoursOfOperations SEARCHHOURSOFOPERATIONS()
SearchHoursOfOperationOverrides SEARCHHOURSOFOPOVERRIDES()
SearchPredefinedAttributes SEARCHPREDEFINEDATTRIBUTES()
SearchPrompts SEARCHPROMPTS()
SearchQueues SEARCHQUEUES()
SearchQuickConnects SEARCHQUICKCONNECTS()
SearchResourceTags SEARCHRESOURCETAGS()
SearchRoutingProfiles SEARCHROUTINGPROFILES()
SearchSecurityProfiles SEARCHSECURITYPROFILES()
SearchUserHierarchyGroups SEARCHUSERHIERARCHYGROUPS()
SearchUsers SEARCHUSERS()
SearchVocabularies SEARCHVOCABULARIES()
SendChatIntegrationEvent SENDCHATINTEGRATIONEVENT()
SendOutboundEmail SENDOUTBOUNDEMAIL()
StartAttachedFileUpload STARTATTACHEDFILEUPLOAD()
StartChatContact STARTCHATCONTACT()
StartContactEvaluation STARTCONTACTEVALUATION()
StartContactRecording STARTCONTACTRECORDING()
StartContactStreaming STARTCONTACTSTREAMING()
StartEmailContact STARTEMAILCONTACT()
StartOutboundChatContact STARTOUTBOUNDCHATCONTACT()
StartOutboundEmailContact STARTOUTBOUNDEMAILCONTACT()
StartOutboundVoiceContact STARTOUTBOUNDVOICECONTACT()
StartScreenSharing STARTSCREENSHARING()
StartTaskContact STARTTASKCONTACT()
StartWebRTCContact STARTWEBRTCCONTACT()
StopContact STOPCONTACT()
StopContactRecording STOPCONTACTRECORDING()
StopContactStreaming STOPCONTACTSTREAMING()
SubmitContactEvaluation SUBMITCONTACTEVALUATION()
SuspendContactRecording SUSPENDCONTACTRECORDING()
TagContact TAGCONTACT()
TagResource TAGRESOURCE()
TransferContact TRANSFERCONTACT()
UntagContact UNTAGCONTACT()
UntagResource UNTAGRESOURCE()
UpdateAgentStatus UPDATEAGENTSTATUS()
UpdateAuthenticationProfile UPDATEAUTHENTICATIONPROFILE()
UpdateContact UPDATECONTACT()
UpdateContactAttributes UPDATECONTACTATTRIBUTES()
UpdateContactEvaluation UPDATECONTACTEVALUATION()
UpdateContactFlowContent UPDATECONTACTFLOWCONTENT()
UpdateContactFlowMetadata UPDATECONTACTFLOWMETADATA()
UpdateContactFlowModuleContent UPDATECONTACTFLOWMODULECONT()
UpdateContactFlowModuleMetadata UPDATECONTACTFLOWMODULEMET()
UpdateContactFlowName UPDATECONTACTFLOWNAME()
UpdateContactRoutingData UPDATECONTACTROUTINGDATA()
UpdateContactSchedule UPDATECONTACTSCHEDULE()
UpdateEmailAddressMetadata UPDATEEMAILADDRESSMETADATA()
UpdateEvaluationForm UPDATEEVALUATIONFORM()
UpdateHoursOfOperation UPDATEHOURSOFOPERATION()
UpdateHoursOfOperationOverride UPDATEHOURSOFOPOVERRIDE()
UpdateInstanceAttribute UPDATEINSTANCEATTRIBUTE()
UpdateInstanceStorageConfig UPDATEINSTANCESTORAGECONFIG()
UpdateParticipantAuthentication UPDATEPARTICIPANTAUTHNTCTN()
UpdateParticipantRoleConfig UPDATEPARTICIPANTROLECONFIG()
UpdatePhoneNumber UPDATEPHONENUMBER()
UpdatePhoneNumberMetadata UPDATEPHONENUMBERMETADATA()
UpdatePredefinedAttribute UPDATEPREDEFINEDATTRIBUTE()
UpdatePrompt UPDATEPROMPT()
UpdateQueueHoursOfOperation UPDATEQUEUEHOURSOFOPERATION()
UpdateQueueMaxContacts UPDATEQUEUEMAXCONTACTS()
UpdateQueueName UPDATEQUEUENAME()
UpdateQueueOutboundCallerConfig UPDATEQUEUEOUTBOUNDCALLERCFG()
UpdateQueueOutboundEmailConfig UPDATEQUEUEOUTBOUNDEMAILCFG()
UpdateQueueStatus UPDATEQUEUESTATUS()
UpdateQuickConnectConfig UPDATEQUICKCONNECTCONFIG()
UpdateQuickConnectName UPDATEQUICKCONNECTNAME()
UpdateRoutingProfileConcurrency UPDATEROUTINGPFLCONCURRENCY()
UpdateRoutingProfileName UPDATEROUTINGPROFILENAME()
UpdateRoutingProfileQueues UPDATEROUTINGPROFILEQUEUES()
UpdateRule UPDATERULE()
UpdateSecurityProfile UPDATESECURITYPROFILE()
UpdateTaskTemplate UPDATETASKTEMPLATE()
UpdateTrafficDistribution UPDATETRAFFICDISTRIBUTION()
UpdateUserHierarchy UPDATEUSERHIERARCHY()
UpdateUserHierarchyGroupName UPDATEUSERHIERARCHYGROUPNAME()
UpdateUserHierarchyStructure UPDATEUSERHIERARCHYSTRUCTURE()
UpdateUserIdentityInfo UPDATEUSERIDENTITYINFO()
UpdateUserPhoneConfig UPDATEUSERPHONECONFIG()
UpdateUserProficiencies UPDATEUSERPROFICIENCIES()
UpdateUserRoutingProfile UPDATEUSERROUTINGPROFILE()
UpdateUserSecurityProfiles UPDATEUSERSECURITYPROFILES()
UpdateViewContent UPDATEVIEWCONTENT()
UpdateViewMetadata UPDATEVIEWMETADATA()
UpdateRoutingProfileAgentAvailabilityTimer UPROUTINGPFLAGENTAVAILABIL00()
UpdateRoutingProfileDefaultOutboundQueue UPROUTINGPFLDEFOUTBOUNDQUEUE()