/AWS1/CL_TNS=>STRTCALLALYSSTRMTRANSCRIPT00()

About StartCallAnalyticsStreamTranscription

Starts a bidirectional HTTP/2 or WebSocket stream where audio is streamed to Amazon Transcribe and the transcription results are streamed to your application. Use this operation for Call Analytics transcriptions.

The following parameters are required:

• language-code

• media-encoding

• sample-rate

For more information on streaming with Amazon Transcribe, see Transcribing streaming audio.

Method Signature

IMPORTING

Required arguments:

IV_LANGUAGECODE TYPE /AWS1/TNSCALLALYSLANGUAGECODE /AWS1/TNSCALLALYSLANGUAGECODE

Specify the language code that represents the language spoken in your audio.

For a list of languages supported with real-time Call Analytics, refer to the Supported languages table.

IV_MEDIASAMPLERATEHERTZ TYPE /AWS1/TNSMEDIASAMPLERATEHERTZ /AWS1/TNSMEDIASAMPLERATEHERTZ

The sample rate of the input audio (in hertz). Low-quality audio, such as telephone audio, is typically around 8,000 Hz. High-quality audio typically ranges from 16,000 Hz to 48,000 Hz. Note that the sample rate you specify must match that of your audio.

IV_MEDIAENCODING TYPE /AWS1/TNSMEDIAENCODING /AWS1/TNSMEDIAENCODING

Specify the encoding of your input audio. Supported formats are:

• FLAC

• OPUS-encoded audio in an Ogg container

• PCM (only signed 16-bit little-endian audio formats, which does not include WAV)

For more information, see Media formats.

IO_AUDIOSTREAM TYPE REF TO /AWS1/CL_TNSAUDIOSTREAM /AWS1/CL_TNSAUDIOSTREAM

An encoded stream of audio blobs. Audio streams are encoded as either HTTP/2 or WebSocket data frames.

For more information, see Transcribing streaming audio.

Optional arguments:

IV_VOCABULARYNAME TYPE /AWS1/TNSVOCABULARYNAME /AWS1/TNSVOCABULARYNAME

Specify the name of the custom vocabulary that you want to use when processing your transcription. Note that vocabulary names are case sensitive.

If the language of the specified custom vocabulary doesn't match the language identified in your media, the custom vocabulary is not applied to your transcription.

For more information, see Custom vocabularies.

IV_SESSIONID TYPE /AWS1/TNSSESSIONID /AWS1/TNSSESSIONID

Specify a name for your Call Analytics transcription session. If you don't include this parameter in your request, Amazon Transcribe generates an ID and returns it in the response.

IV_VOCABULARYFILTERNAME TYPE /AWS1/TNSVOCABULARYFILTERNAME /AWS1/TNSVOCABULARYFILTERNAME

Specify the name of the custom vocabulary filter that you want to use when processing your transcription. Note that vocabulary filter names are case sensitive.

If the language of the specified custom vocabulary filter doesn't match the language identified in your media, the vocabulary filter is not applied to your transcription.

For more information, see Using vocabulary filtering with unwanted words.

IV_VOCABULARYFILTERMETHOD TYPE /AWS1/TNSVOCABULARYFILTERMETH /AWS1/TNSVOCABULARYFILTERMETH

Specify how you want your vocabulary filter applied to your transcript.

To replace words with ***, choose mask.

To delete words, choose remove.

To flag words without changing them, choose tag.

IV_LANGUAGEMODELNAME TYPE /AWS1/TNSMODELNAME /AWS1/TNSMODELNAME

Specify the name of the custom language model that you want to use when processing your transcription. Note that language model names are case sensitive.

The language of the specified language model must match the language code you specify in your transcription request. If the languages don't match, the custom language model isn't applied. There are no errors or warnings associated with a language mismatch.

For more information, see Custom language models.

IV_ENBPARTIALRSLTSSTABILIZ00 TYPE /AWS1/TNSBOOLEAN /AWS1/TNSBOOLEAN

Enables partial result stabilization for your transcription. Partial result stabilization can reduce latency in your output, but may impact accuracy. For more information, see Partial-result stabilization.

IV_PARTIALRESULTSSTABILITY TYPE /AWS1/TNSPARTIALRSLTSSTABILITY /AWS1/TNSPARTIALRSLTSSTABILITY

Specify the level of stability to use when you enable partial results stabilization (EnablePartialResultsStabilization).

Low stability provides the highest accuracy. High stability transcribes faster, but with slightly lower accuracy.

For more information, see Partial-result stabilization.

IV_CONTENTIDENTIFICATIONTYPE TYPE /AWS1/TNSCONTIDENTIFICATIONT00 /AWS1/TNSCONTIDENTIFICATIONT00

Labels all personally identifiable information (PII) identified in your transcript.

Content identification is performed at the segment level; PII specified in PiiEntityTypes is flagged upon complete transcription of an audio segment. If you don't include PiiEntityTypes in your request, all PII is identified.

You can’t set ContentIdentificationType and ContentRedactionType in the same request. If you set both, your request returns a BadRequestException.

For more information, see Redacting or identifying personally identifiable information.

IV_CONTENTREDACTIONTYPE TYPE /AWS1/TNSCONTENTREDACTIONTYPE /AWS1/TNSCONTENTREDACTIONTYPE

Redacts all personally identifiable information (PII) identified in your transcript.

Content redaction is performed at the segment level; PII specified in PiiEntityTypes is redacted upon complete transcription of an audio segment. If you don't include PiiEntityTypes in your request, all PII is redacted.

You can’t set ContentRedactionType and ContentIdentificationType in the same request. If you set both, your request returns a BadRequestException.

For more information, see Redacting or identifying personally identifiable information.

IV_PIIENTITYTYPES TYPE /AWS1/TNSPIIENTITYTYPES /AWS1/TNSPIIENTITYTYPES

Specify which types of personally identifiable information (PII) you want to redact in your transcript. You can include as many types as you'd like, or you can select ALL.

Values must be comma-separated and can include: ADDRESS, BANK_ACCOUNT_NUMBER, BANK_ROUTING, CREDIT_DEBIT_CVV, CREDIT_DEBIT_EXPIRY, CREDIT_DEBIT_NUMBER, EMAIL, NAME, PHONE, PIN, SSN, or ALL.

Note that if you include PiiEntityTypes in your request, you must also include ContentIdentificationType or ContentRedactionType.

If you include ContentRedactionType or ContentIdentificationType in your request, but do not include PiiEntityTypes, all PII is redacted or identified.

RETURNING

OO_OUTPUT TYPE REF TO /AWS1/CL_TNSSTRTCALLALYSSTRM01 /AWS1/CL_TNSSTRTCALLALYSSTRM01