AWS OpsWorks for Puppet Enterprise End of Life FAQs

Important

The AWS OpsWorks for Puppet Enterprise service reached end of life on March 31, 2024 and has been disabled for both new and existing customers. We strongly recommend customers migrate their workloads to other solutions as soon as possible. If you have questions about migration, reach out to the AWS Support Team on AWS re:Post or through AWS Premium Support.

How will existing customers be affected by this End of Life?

Existing customers will be unaffected until March 31, 2024, the End of Life date for OpsWorks for Puppet Enterprise. After the End of Life date, customers will no longer be able to manage their servers using the OpsWorks console or API.

What happens to my servers if I don’t take any action?

Starting March 31, 2024, you will no longer be able to manage your servers using the OpsWorks console or API. At that time, we will stop performing any ongoing management functions for your servers such as backups or maintenance. To limit impact to customers, we will leave the EC2 instances running that back up Puppet Enterprise servers, but their licenses will no longer be valid as usage is no longer covered (or billed for) under the OpsWorks for Puppet Enterprise service agreement. If you want to continue managing your infrastructure with Puppet Enterprise, see How to migrate an OpsWorks for Puppet Enterprise server to Amazon Elastic Compute Cloud (Amazon EC2).

Is AWS OpsWorks for Puppet Enterprise accepting new customers?

No. AWS OpsWorks for Puppet Enterprise is no longer accepting new customers.

Will the End of Life affect all AWS Regions at the same time?

Yes. the API and Console will reach End of Life and be unusable as of March 31, 2024 in all Regions. For a list of AWS Regions where AWS OpsWorks for Puppet Enterprise is available, see AWS Regional Services List.

What level of technical support is available for AWS OpsWorks for Puppet Enterprise?

AWS will continue to provide the same level of support for AWS OpsWorks for Puppet Enterprise that customers have today up until the End of Life date. If you have questions or concerns, you can contact the AWS Support Team on AWS re:Post or through AWS Premium Support.

I am a current customer of OpsWorks for Puppet Enterprise and I need to launch a server in an account which was not using the service previously. Am I able to do this?

Generally not, unless there are exceptional circumstances to do so. If you have a special situation, reach out to the AWS Support Team on AWS re:Post or through AWS Premium Support with the details and justification for this and we will review your request.

Will there be any new feature releases for AWS OpsWorks for Puppet Enterprise?

No. As the service is reaching End of Life, we will not release any new features. However, we will continue to make security improvements and manage servers as expected until the End of Life date.