Connect¶
Client¶
- class Connect.Client¶
A low-level client representing Amazon Connect Service
Connect Customer is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.
Connect Customer provides metrics and real-time reporting that enable you to optimize contact routing. You can also resolve customer issues more efficiently by getting customers in touch with the appropriate agents.
There are limits to the number of Connect Customer resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see Connect Customer Service Quotas in the Connect Customer Administrator Guide.
You can use an endpoint to connect programmatically to an Amazon Web Services service. For a list of Connect Customer endpoints, see Connect Customer Endpoints.
import boto3 client = boto3.client('connect')
These are the available methods:
- activate_evaluation_form
- associate_analytics_data_set
- associate_approved_origin
- associate_bot
- associate_contact_with_user
- associate_default_vocabulary
- associate_email_address_alias
- associate_flow
- associate_hours_of_operations
- associate_instance_storage_config
- associate_lambda_function
- associate_lex_bot
- associate_phone_number_contact_flow
- associate_queue_email_addresses
- associate_queue_quick_connects
- associate_routing_profile_queues
- associate_security_key
- associate_security_profiles
- associate_traffic_distribution_group_user
- associate_user_proficiencies
- associate_workspace
- batch_associate_analytics_data_set
- batch_create_data_table_value
- batch_delete_data_table_value
- batch_describe_data_table_value
- batch_disassociate_analytics_data_set
- batch_get_attached_file_metadata
- batch_get_flow_association
- batch_put_contact
- batch_update_data_table_value
- can_paginate
- claim_phone_number
- close
- complete_attached_file_upload
- create_agent_status
- create_contact
- create_contact_flow
- create_contact_flow_module
- create_contact_flow_module_alias
- create_contact_flow_module_version
- create_contact_flow_version
- create_data_table
- create_data_table_attribute
- create_email_address
- create_evaluation_form
- create_hours_of_operation
- create_hours_of_operation_override
- create_instance
- create_integration_association
- create_notification
- create_participant
- create_persistent_contact_association
- create_predefined_attribute
- create_prompt
- create_push_notification_registration
- create_queue
- create_quick_connect
- create_routing_profile
- create_rule
- create_security_profile
- create_task_template
- create_test_case
- create_traffic_distribution_group
- create_use_case
- create_user
- create_user_hierarchy_group
- create_view
- create_view_version
- create_vocabulary
- create_workspace
- create_workspace_page
- deactivate_evaluation_form
- delete_attached_file
- delete_contact_evaluation
- delete_contact_flow
- delete_contact_flow_module
- delete_contact_flow_module_alias
- delete_contact_flow_module_version
- delete_contact_flow_version
- delete_data_table
- delete_data_table_attribute
- delete_email_address
- delete_evaluation_form
- delete_hours_of_operation
- delete_hours_of_operation_override
- delete_instance
- delete_integration_association
- delete_notification
- delete_predefined_attribute
- delete_prompt
- delete_push_notification_registration
- delete_queue
- delete_quick_connect
- delete_routing_profile
- delete_rule
- delete_security_profile
- delete_task_template
- delete_test_case
- delete_traffic_distribution_group
- delete_use_case
- delete_user
- delete_user_hierarchy_group
- delete_view
- delete_view_version
- delete_vocabulary
- delete_workspace
- delete_workspace_media
- delete_workspace_page
- describe_agent_status
- describe_attached_files_configuration
- describe_authentication_profile
- describe_contact
- describe_contact_evaluation
- describe_contact_flow
- describe_contact_flow_module
- describe_contact_flow_module_alias
- describe_data_table
- describe_data_table_attribute
- describe_email_address
- describe_evaluation_form
- describe_hours_of_operation
- describe_hours_of_operation_override
- describe_instance
- describe_instance_attribute
- describe_instance_storage_config
- describe_notification
- describe_phone_number
- describe_predefined_attribute
- describe_prompt
- describe_queue
- describe_quick_connect
- describe_routing_profile
- describe_rule
- describe_security_profile
- describe_test_case
- describe_traffic_distribution_group
- describe_user
- describe_user_hierarchy_group
- describe_user_hierarchy_structure
- describe_view
- describe_vocabulary
- describe_workspace
- disassociate_analytics_data_set
- disassociate_approved_origin
- disassociate_bot
- disassociate_email_address_alias
- disassociate_flow
- disassociate_hours_of_operations
- disassociate_instance_storage_config
- disassociate_lambda_function
- disassociate_lex_bot
- disassociate_phone_number_contact_flow
- disassociate_queue_email_addresses
- disassociate_queue_quick_connects
- disassociate_routing_profile_queues
- disassociate_security_key
- disassociate_security_profiles
- disassociate_traffic_distribution_group_user
- disassociate_user_proficiencies
- disassociate_workspace
- dismiss_user_contact
- evaluate_data_table_values
- get_attached_file
- get_contact_attributes
- get_contact_metrics
- get_current_metric_data
- get_current_user_data
- get_effective_hours_of_operations
- get_federation_token
- get_flow_association
- get_metric_data
- get_metric_data_v2
- get_paginator
- get_prompt_file
- get_task_template
- get_test_case_execution_summary
- get_traffic_distribution
- get_waiter
- import_phone_number
- import_workspace_media
- list_agent_statuses
- list_analytics_data_associations
- list_analytics_data_lake_data_sets
- list_approved_origins
- list_associated_contacts
- list_attached_files_configurations
- list_authentication_profiles
- list_bots
- list_child_hours_of_operations
- list_contact_evaluations
- list_contact_flow_module_aliases
- list_contact_flow_module_versions
- list_contact_flow_modules
- list_contact_flow_versions
- list_contact_flows
- list_contact_references
- list_data_table_attributes
- list_data_table_primary_values
- list_data_table_values
- list_data_tables
- list_default_vocabularies
- list_entity_security_profiles
- list_evaluation_form_versions
- list_evaluation_forms
- list_flow_associations
- list_hours_of_operation_overrides
- list_hours_of_operations
- list_instance_attributes
- list_instance_storage_configs
- list_instances
- list_integration_associations
- list_lambda_functions
- list_lex_bots
- list_notifications
- list_phone_numbers
- list_phone_numbers_v2
- list_predefined_attributes
- list_prompts
- list_queue_email_addresses
- list_queue_quick_connects
- list_queues
- list_quick_connects
- list_realtime_contact_analysis_segments_v2
- list_routing_profile_manual_assignment_queues
- list_routing_profile_queues
- list_routing_profiles
- list_rules
- list_security_keys
- list_security_profile_applications
- list_security_profile_flow_modules
- list_security_profile_permissions
- list_security_profiles
- list_tags_for_resource
- list_task_templates
- list_test_case_execution_records
- list_test_case_executions
- list_test_cases
- list_traffic_distribution_group_users
- list_traffic_distribution_groups
- list_use_cases
- list_user_hierarchy_groups
- list_user_notifications
- list_user_proficiencies
- list_users
- list_view_versions
- list_views
- list_workspace_media
- list_workspace_pages
- list_workspaces
- monitor_contact
- pause_contact
- put_user_status
- release_phone_number
- replicate_instance
- resume_contact
- resume_contact_recording
- search_agent_statuses
- search_available_phone_numbers
- search_contact_evaluations
- search_contact_flow_modules
- search_contact_flows
- search_contacts
- search_data_tables
- search_email_addresses
- search_evaluation_forms
- search_hours_of_operation_overrides
- search_hours_of_operations
- search_notifications
- search_predefined_attributes
- search_prompts
- search_queues
- search_quick_connects
- search_resource_tags
- search_routing_profiles
- search_security_profiles
- search_test_cases
- search_user_hierarchy_groups
- search_users
- search_views
- search_vocabularies
- search_workspace_associations
- search_workspaces
- send_chat_integration_event
- send_outbound_email
- start_attached_file_upload
- start_chat_contact
- start_contact_evaluation
- start_contact_media_processing
- start_contact_recording
- start_contact_streaming
- start_email_contact
- start_outbound_chat_contact
- start_outbound_email_contact
- start_outbound_voice_contact
- start_screen_sharing
- start_task_contact
- start_test_case_execution
- start_web_rtc_contact
- stop_contact
- stop_contact_media_processing
- stop_contact_recording
- stop_contact_streaming
- stop_test_case_execution
- submit_contact_evaluation
- suspend_contact_recording
- tag_contact
- tag_resource
- transfer_contact
- untag_contact
- untag_resource
- update_agent_status
- update_attached_files_configuration
- update_authentication_profile
- update_contact
- update_contact_attributes
- update_contact_evaluation
- update_contact_flow_content
- update_contact_flow_metadata
- update_contact_flow_module_alias
- update_contact_flow_module_content
- update_contact_flow_module_metadata
- update_contact_flow_name
- update_contact_routing_data
- update_contact_schedule
- update_data_table_attribute
- update_data_table_metadata
- update_data_table_primary_values
- update_email_address_metadata
- update_evaluation_form
- update_hours_of_operation
- update_hours_of_operation_override
- update_instance_attribute
- update_instance_storage_config
- update_notification_content
- update_participant_authentication
- update_participant_role_config
- update_phone_number
- update_phone_number_metadata
- update_predefined_attribute
- update_prompt
- update_queue_hours_of_operation
- update_queue_max_contacts
- update_queue_name
- update_queue_outbound_caller_config
- update_queue_outbound_email_config
- update_queue_status
- update_quick_connect_config
- update_quick_connect_name
- update_routing_profile_agent_availability_timer
- update_routing_profile_concurrency
- update_routing_profile_default_outbound_queue
- update_routing_profile_name
- update_routing_profile_queues
- update_rule
- update_security_profile
- update_task_template
- update_test_case
- update_traffic_distribution
- update_user_config
- update_user_hierarchy
- update_user_hierarchy_group_name
- update_user_hierarchy_structure
- update_user_identity_info
- update_user_notification_status
- update_user_phone_config
- update_user_proficiencies
- update_user_routing_profile
- update_user_security_profiles
- update_view_content
- update_view_metadata
- update_workspace_metadata
- update_workspace_page
- update_workspace_theme
- update_workspace_visibility
Paginators¶
Paginators are available on a client instance via the get_paginator method. For more detailed instructions and examples on the usage of paginators, see the paginators user guide.
The available paginators are:
- GetMetricData
- ListAgentStatuses
- ListApprovedOrigins
- ListAttachedFilesConfigurations
- ListAuthenticationProfiles
- ListBots
- ListChildHoursOfOperations
- ListContactEvaluations
- ListContactFlowModuleAliases
- ListContactFlowModuleVersions
- ListContactFlowModules
- ListContactFlowVersions
- ListContactFlows
- ListContactReferences
- ListDataTableAttributes
- ListDataTablePrimaryValues
- ListDataTableValues
- ListDataTables
- ListDefaultVocabularies
- ListEntitySecurityProfiles
- ListEvaluationFormVersions
- ListEvaluationForms
- ListFlowAssociations
- ListHoursOfOperationOverrides
- ListHoursOfOperations
- ListInstanceAttributes
- ListInstanceStorageConfigs
- ListInstances
- ListIntegrationAssociations
- ListLambdaFunctions
- ListLexBots
- ListPhoneNumbers
- ListPhoneNumbersV2
- ListPredefinedAttributes
- ListPrompts
- ListQueueQuickConnects
- ListQueues
- ListQuickConnects
- ListRoutingProfileManualAssignmentQueues
- ListRoutingProfileQueues
- ListRoutingProfiles
- ListRules
- ListSecurityKeys
- ListSecurityProfileApplications
- ListSecurityProfileFlowModules
- ListSecurityProfilePermissions
- ListSecurityProfiles
- ListTaskTemplates
- ListTestCases
- ListTrafficDistributionGroupUsers
- ListTrafficDistributionGroups
- ListUseCases
- ListUserHierarchyGroups
- ListUserProficiencies
- ListUsers
- ListViewVersions
- ListViews
- ListWorkspacePages
- ListWorkspaces
- SearchAgentStatuses
- SearchAvailablePhoneNumbers
- SearchContactFlowModules
- SearchContactFlows
- SearchContacts
- SearchDataTables
- SearchHoursOfOperationOverrides
- SearchHoursOfOperations
- SearchPredefinedAttributes
- SearchPrompts
- SearchQueues
- SearchQuickConnects
- SearchResourceTags
- SearchRoutingProfiles
- SearchSecurityProfiles
- SearchTestCases
- SearchUserHierarchyGroups
- SearchUsers
- SearchViews
- SearchVocabularies
- SearchWorkspaceAssociations
- SearchWorkspaces